Amazing overalkl
Service and overall features are great. Never had an issue and the interphase is very friendly..easy to use and payments are fast.
Date of experience: November 25, 2024
Reply from Statrys
Hi Juan,
Thanks for the amazing review!
Company activitySee all
Reviews4.5
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No consideration for my complaint!
I posted an bad experience with them in a previous posting relating to overcollection of KYC data and involvement of risky third party to verify KYC data!
This is their answer:
"We must say, your reason for posting a bad review is quite surprising! Do you really believe we can open a business account without collecting your passport and verifying your identity? That’s just standard KYC procedure—nothing out of the ordinary."
My answer:
They did not even bother to try to understand my point! Of course i offered my passport for KYC. My point is: i told them in the beginning of the application, i dont want RISKY third party involvement for verification. And then what happened! They asked for risky third party verification. Pointing to that from my side, they canceled the account application immedealty. Summary:
a) One hand does not know what the other does in this case!
b) Customer support is not able to read a simple complaint and answer accordingly like an apology for lost time! They are surprise! PATHETIC!!
c) No apology for mistakes!
Maybe better work with an established professional company!
Date of experience: November 18, 2024
Statrys just committed theft
Statrys just committed theft, it's unbelievable what Statrys is doing. Statrys unilaterally closed the company's account while the company was still in operation, with the result that all the money in the account balance was lost. Statrys has not even been able to explain for what reasons such a nonsense, incomprehensible to common sense, was done. Statrys are thieves.
Date of experience: November 07, 2024
Reply from Statrys
SHORT ANSWER
Dear Dainius,
1. Has Statrys committed any theft? NO. The remaining balance in your company’s business account has been remitted to your company via check.
2. Do we understand your frustration? YES. You wished the funds to be sent to your personal account instead of your company.
3. Is Statrys responsible for your frustration? NO. We acted in strict accordance with the regulations, ensuring your responsibility as the company’s director is protected. The actual issue lies with your company secretary or lawyer, who failed to inform you about the rules governing company deregistration.
LONG ANSWER– STRONGLY RECOMMENDED READING FOR DIRECTORS AND SHAREHOLDERS OF HONG KONG LIMITED COMPANIES.
When a Hong Kong limited company attains dormant status and applies for deregistration, the following legal requirements apply:
1. All assets must be collected, all liabilities settled, and no accounting transactions should occur during dormancy.
2. Funds cannot be distributed to shareholders until deregistration is completed.
3. Director’s Responsibilities: Company directors are personally responsible for ensuring compliance with these legal obligations.
In conclusion, deregistering a company in Hong Kong (or any jurisdiction) is subject to clear regulatory requirements. It is advisable to seek legal counsel to ensure full compliance.
Seamless Company Incorporation in Hong Kong with Statrys.
I used Statrys to register my business in Hong Kong, and I couldn’t be happier with their services. The process of company incorporation was seamless, and their team made everything straightforward and stress-free. They were attentive to my needs, provided excellent support throughout the process, and made sure all my questions were answered promptly. Statrys truly stands out when it comes to company creation in Hong Kong. I highly recommend them to anyone looking to establish a business here!
Date of experience: October 17, 2024
Reply from Statrys
Hi!
Thanks for your feedback! We aim to make incorporation simple and stress-free, and we're glad we could deliver. We will ensure your message reaches our team! Don’t hesitate to reach out if you have any questions.
Best,
The Statrys Team
Unrivalled Customer Support in the Industry
My company has been signed on with Statrys only for a month, and have had an amazing customer service experience unrivalled by other banks. The CS team is extremely quick, always replying within an hour max, and go above and beyond. Statrys has also already helped us save a significant amount on international transfers, compared to any bank in Hong Kong.
Date of experience: October 04, 2024
Reply from Statrys
Hi Krish,
Thanks for your unrivalled review! We take pride in having a human-centred customer service team, and we put a lot of effort into ensuring they’re well-trained to support clients like you. Reading your review is truly rewarding!
Best,
The Statrys Team
Great Fintech bank for FX coverage and multi-currency accounts
I’ve been using Statrys for a few years now and can’t recommend them enough. They’ve been doing a fantastic job, and it’s great to see them constantly expanding and improving their services. As an entrepreneur in South-East Asia with a company registered in Hong Kong, I really value their multi-currency account. What truly sets them apart from the competition is their FX coverage—it’s one of the easiest I’ve found to manage and Jonathan who handles this product has been super responsive. Since I trade commodities in different currencies, this makes keeping track of risks so much simpler. On top of that, their mobile app is super user-friendly. Keep up the amazing work, Statrys—we are excited to keep growing with you!
Date of experience: October 04, 2024
Reply from Statrys
Hi Alex,
Thank you for sharing such detailed feedback, and we really value you as a customer!
It’s fantastic to know that our multi-currency account and FX coverage have been valuable tools for your business. Our multi-currency account is indeed tailored for trading businesses like yours, and it’s rewarding to see it supporting your needs.
We’ll be sure to share your kind words with Jonathan!
Best,
The Statrys Team
Company Incorporation
Nestor and the team were great from start to finish; they were upfront with all information and filled in the gaps of my understanding when I asked for clarification. Process seemed relatively straight-forward and the cost seemed reasonable. Follow up has been great too, they are on-point with reminders for deadlines (submitting paperwork etc) and friendly about it, too. Easy to recommend them to another new sole trader such as myself.
Date of experience: October 03, 2024
Reply from Statrys
Hi Richard,
Thanks for sharing about your company's creation experience. We're happy we could help you throughout the process. We'll make sure to share the words with the team!
Best,
The Statrys Team
End-to-end solution, white-glove & efficient service
I have tried several banking solutions for my different projects and Statrys is definitely the one that provided the highest quality overall. A quick breakdown of my experience with them:
1) An end-to-end solution: they really took care of everything, so I only had to deal with them, very convenient, from company setup to ready-to-use (registration + bank account activated).
2) A white-glove service: they guided me through every steps, they went beyond the scope of the service I paid for (I had issue/questions related to tax/accounting and they always tried to answer and provide additional info/tips)
3) Extremely efficient: company registration+account opening/activation went super fast, just a few days
I strongly recommend them if you want to open an account in Hong Kong or Singapore.
Date of experience: June 01, 2024
Reply from Statrys
Hi Alexandre,
We really appreciate you sharing your detailed experience!
Providing an end-to-end solution for businesses like yours is exactly what we aim for. We often hear similar stories, so going beyond the basics to help with tax and accounting questions is something we’re glad to do for our clients.
Best,
The Statrys Team
Highly Recommended!
I recently had the pleasure of working with Michelle Wong for my Singapore company setup service, and I couldn't be more impressed. Michelle’s expertise and professionalism were evident from the start. She guided me through every step of the process with clarity and efficiency, ensuring all aspects of my setup was handled seamlessly. Her attention to detail and proactive approach made a complex task much simpler and less stressful. Thanks to Michelle, my company was up and running smoothly in no time. I highly recommend her services to anyone looking for a reliable and skilled professional to assist with company setup!
Date of experience: August 26, 2024
Reply from Statrys
Hi ply! Thanks so much for sharing your experience! We’re really glad Michelle was able to help make everything go smoothly for your Singapore company setup. We will share your nice words to her! If you need anything else, feel free to reach out to us. The Statrys Team.
Very fast and easy account opening
Very fast and easy account opening. I tried to open my account in Hong Kong with a traditional bank first and followed the "normal" process. I had to fly to HK for the final interview and later got rejected with no reason given. Mainly I think those big banks don't want to bother with small customers anymore. I was about to give up already and then found Statrys. It took me 5 days to open the account and everything was possible online via video conference.
Date of experience: April 22, 2024
Reply from Statrys
Hi there,
We're glad you found us after that frustrating experience with traditional banks. It's stories like yours that remind us why we created Statrys in the first place.
We built Statrys with entrepreneurs and SMEs in mind. Quick account opening, easy, and 100% online. No flights required!
Appreciate you giving us a chance. If you need anything, just reach out.
The Statrys Team
STATRYS is a unique online bank
STATRYS is a unique online bank - of all the online banking systems I have been using it is the most seamless and efficient.
Date of experience: October 01, 2024
Reply from Statrys
Hi Michel,
We really appreciate your thoughtful review! It’s great to hear that Statrys stands out as the most seamless and efficient solution for you. Thank you for being part of our journey!
The Statrys Team
Super efficient
Hi There,
It was amazing to see the speed at which the error in the TT made was rectified by the team. Full marks for the professionalism 5stars ❤️
Cheers
Faheem
Date of experience: October 08, 2024
Reply from Statrys
Hi Faheem,
Thank you for your kind words! We're thrilled to hear that our team could resolve the issue quickly and meet your expectations. Your recognition means a lot to us!
Best,
The Statrys Team
Quick and professional help
Quick and professional help, but most of all; ALLWAYS HAPPY REPLIES, which means more than anything else :-):-):-)
Date of experience: October 02, 2024
Reply from Statrys
Hi Kalle,
As for us, we’re ALWAYS HAPPY TO READ YOUR REVIEW!
Your enthusiasm made our day—thank you for sharing it with us!
Best,
The Statrys Team
5 stars for excellent service
Even though it might took some time to get approved, it was definately worth it: the service and dedication you will receive from the Statrys team is beyond words. If you have a question, issue or problem, the support is only an email away which they answer super quick. Having bank accounts in HK were you literally just a number - here they value your business, no matter your size. The Debit card came super quick - it was shipped via DHL right to my door.
Innovative solutions for international trade - from me 5 stars.
Date of experience: May 15, 2023
Reply from Statrys
Thank you so much for such a lovely review Jelena. Your review means a lot to us and we truly appreciate it. Thank you
Very disappoint
Very disappoint !
They refused to open an account for an company running since 8 years and working with CURRENXIE, RAPYD and other competitor of them without ANY reasons. What a shame.
Date of experience: October 21, 2024
Reply from Statrys
Hi Rémi, Thank you for your feedback.
We understand that some of our competitors may accept a broader range of clients, aligning with their specific risk tolerances.
At Statrys, however, we do not support industries that are highly vulnerable to fraud, such as the gift card business.
We decline certain applications to uphold our commitment to security and regulatory standards. This approach may not be suitable for everyone, but we stand firmly by our standards for risk management.
Best of luck with your current providers who meet your business profile.
excellent service !
Statrys staff has provided excelent service while onboarding. Apart from that operations team is always fast in replying and resolving payments related questions. Compliance team is adequate and tuned to keep the clients on board.
Date of experience: June 24, 2024
Reply from Statrys
Thank you for the kind words Jurijs! Much appreciated
Company Incorporation
Statrys, were extremely helpful and assisted me with any doubts and or problems i had in setting up the account. The process was quick and fairly easy to follow, the response time was super quick and overall the staff were super friendly and super efficient as well.
I would highly recommmed them.
Date of experience: March 14, 2024
Reply from Statrys
Thank you for much for the kind review Kim! Very glad to hear you had a great experience incorporating your company with us
Modern, efficient and deliver what they promise!
Very modern and tech savvy, very quick to respond and friendly, professional, efficient and a pleasure to work with. Oh and very competitive price-wise too. I am deeply satisfied with the guys and certainly recommend Statrys to everyone. Great choice without hassle and harassment.
Date of experience: May 01, 2024
Reply from Statrys
Oh, thanks for all these nice words! We're glad you find our service modern, quick, and friendly. It's great to work with you too! Feel free to reach out if there’s anything we can help you with in the future!
The Statrys Team
Boutique services from Statrys
We strongly suggest Statrys for the Company Incorporation Services. The easy process, outstanding customer assistance, and complete service offerings make them the ideal choice for company incorporation with peace of mind.
Before we hired them, we read a lot of good reviews online, which made us feel confident in their honesty and we experienced the same during our company creation process.
We appreciate Mr. Nestor Garcia, Head of Company Creation & Corporate Services, and the Statrys team for your boutique services at Statrys.
Thank You Statrys team !
Date of experience: June 18, 2024
Reply from Statrys
Thank you for your positive review of our incorporation services. It's rewarding to read that you have had a good experience with us, as we strive to make the incorporation process as smooth and worry-free as possible.
We'll be sure to pass along the kudos to Nestor. Looking forward to continuing to support you on your business journey!
The Statrys Team
the whole vetting process is clear
the whole vetting process is clear, rapid and efficient, and we could open and start using our new account within a week.
The customer service is also impressive, with people able to come back to you in minutes by WhatsApp and/or email.
This is just the beginning with Statryx, but this is looking promising.
Date of experience: September 19, 2023
Reply from Statrys
Thank you for the kind review Stephane. Very happy to hear that you're having a positive experience with both our onboarding team and our support team. We look forward to being of your service for many more years to come.